Scope of Work


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Leadership & High Performance Teams
Bespoke Programs of work with Leadership Teams
Team Assessment & Diagnostics
Agreeing Priorities & Actions to Improve Team Effectiveness
Leadership & High Performance Teams
Developing Team Charters
Tailored Individual Coaching Programs
360 Feedback & Measurement
Programs
Communication Strategy
Implementing communication
strategy
Communication
audits against best practice
Developing
Overarching Communication
Strategy
Communication Strategy
Communication Planning
Building Effective Communication Function
Channel Strategies
Employee Engagement
Communication Campaigns
Designing Innovative ways to get Employees on board
Communication Skills Development
Employee Engagement
Developing Key Engagement
Messages
Measuring attitudes
and levels of engagement
Stakeholder Engagement Strategy
Culture Change
Diagnosing Current Culture
Defining Culture
Shifts Required
Aligning Systems & Processes to Culture
Culture Change
Identifying Desired Behaviours
Senior Management Role-Modelling
Developing Programs to Engage People in Behavioural Change
Change Management Strategy & Implementation
Planning the
Change Program
Creating the
Compelling Case for Change
Equipping
Managers to Support their Teams through Change
Change Management Strategy & Implementation
Building Change
Team Capability
Communicating
the Change
Managing the
Change Program
Senior Level Facilitation
Building Senior
Team Alignment on Vision & Strategy
Creating the
Cohesive Leadership Team
One-on-one
Coaching on Communication & Personal Impact
Senior Level Facilitation
Facilitating
Workshops &
Discussion Groups
Creating
Effective Company Conferences
Facilitating
Senior Management Forums
Internal & External Stakeholder Involvement
Employee Input & Feedback on Business Initiatives
Conducting
Interviews with
External Stakeholders
'State of the Nation' Assignments
Internal & External Stakeholder Involvement
Community
Stakeholder Involvement Projects
Working with
Senior Teams to
Devise Action Plans
Bringing Together Reports on Findings
Corporate Social Responsibility
Agreeing the
CSR Vision
Developing Company CSR Strategy
Assessing the Perception of
Business in the Community
Corporate Social Responsibility
Defining CSR
Company Messages
Aligning Behaviour, Attitudes & Working Practices to
CSR Agenda
Getting Employees
on Board with CSR

Testimonials

"I like Steve Cartledge's style. Bringing an Organisational Development Specialist into a mature organisation can be very threatening to people, meaning that barriers go up everywhere and people hope it will flop – and the sooner the better. Steve has a way of working with people that is probing and insightful, and at the same time friendly and empathetic. People find the experience nothing but positive. The result is a much more effective and enduring result – and genuine organisational improvement."


JIM GILL - Former Chancellor, Curtin University, Former Chief Executive, Water Corporation and Chair, Water Australia

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"I have found Steve's workshops to be the most valuable workshops I have attended in 10 years. I walked away from it feeling that was truly 'bang for buck.'"


MARYNA FEWSTER - Director of Operations (WA) at Seven West Media, Former Chief Operating Officer at iiNet





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"Apache Energy’s leadership team had the pleasure of working with Steve in mid-2011 as part of a larger goal to build our organization to last in the midst of strong growth. Steve’s keen ability to elicit trust and foster honest and productive communication, both one-on-one and in a group setting, has allowed our leadership team to rally together to generate an action plan for success."


TOM MAHER - President and Chief Operating Officer at Apex International Energy, Former Managing Director, Apache Australia



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"Steve was quickly able to gain the trust and confidence of our Partner group. A pleasure to work with; professional and articulate around tricky human interaction issues; and he does this in a way which is not confrontational but does deal head on with issues which require attention. He also brings an ability, through his experience, to view matters from a strategic perspective, which is of course invaluable in moving an organisation to higher levels of performance and well-being."


SEAN LARKAN - Former Managing Partner, Minter Ellison


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"Working with the AMEC Regional SE Asia Management Team, we enjoyed the experience of working with Steve and benefited greatly from his experience, energy and enthusiasm. He motivated us, challenged us and steered us to a common understanding of the issues and outcome. In the process we also had fun!"


RICHARD BAILEY - Executive Vice President Asia, GL Noble Denton,
Former Regional Director - South East Asia, AMEC


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"Our experience of working with Steve Cartledge and the LSI has collectively challenged and effectively aligned our Executive Team - allowing us to leverage our strengths to work towards the desired high performing team outcomes. Steve's professionalism and ability to share best practice with a sense of fun has made it very easy and enjoyable for us to work with him."


SUE BLACK
Senior Vice President, Human Resources – Sodexo Canada,
Former Director, Human Resources – Sodexo Australia

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Studio Open Studio Open - Photo by Steve Cartledge